Terms and conditions of accommodation services

Book a room and discover the most interesting places in Poland. We offer you accommodation on multiple dates at your convenience, before and after the programme.

By completing a reservation, you acknowledge and agree to the terms and conditions set out below:

  1. By using our online shop and booking accommodation you enter into a direct contractual relationship with the accommodation provider in which you make a reservation. Angloville acts solely as an intermediary. Angloville passess the relevant details of your reservation to your chosen accommodation provider, then sends you a confirmation email on behalf of the accommodation provider. Angloville does not render accommodation services and cannot be held responsible for the correctness of the  information provided by or/and errors made by accommodation providers. 
  2. All prices for your accommodation are displayed including VAT/sales tax and all other taxes (subject to change of such taxes) and fees, unless stated differently on our website.
  3. We respect your privacy. Please have a look at our privacy and cookies policy for further information.
  4. Our service uses the following cancellation and no-show policy:
  • cancellation within 72 hours after payment: 100% refund  (not applicable to bookings made 9 days and less before the date of your reserved stay – see below).
  • cancellation 10 days (or more) before the date of your reserved stay: 70% cancellation fee, deducted from the refund,
  • cancellation 9 days (or less) before the date of stay: 100% cancellation fee, no refund,
  • change of date: depending on the hotel’s vacancy – if less than 10 days before the date of stay: 100% cancellation fee, no refund,  
  • refunds will be processed to the same bank account / bank card from which the initial payment was made.

All cancellations must be communicated to: hotel-cancellation@angloville.com

  1. Last minute bookings: we cannot guarantee a hotel’s vacancies less than 72 hours prior to the date of stay. In such cases, your booking of the room will be confirmed by email within 24 hours. If we are not able to confirm the booking, the client will be fully refunded within the next 7 days.
  2. By booking accommodation through the service provided by Angloville, you agree to receive an email giving you information on your destination and providing you with promotional offers.
  3. We are only liable for the damages suffered with regards to the shortcoming of our obligations in respect to our services and only in circumstances strictly defined by law. The accommodation provider is wholly responsible for the provision of the accommodation services. 
  4. All intellectual property rights (including the copyrights) of the contents and information and material on our website are owned by Angloville International LTD or accommodation providers.
  5. All queries regarding hotel reservations shall be directed to: info@angloville.com 
  6. These terms and conditions shall be governed by Irish law.
  7. The online shop is operated by Angloville International LTD with a principal office address at St. Mary’s College, Emmet Place, Youghal, Co Cork P36 N796 Ireland.
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